workshift-book-coverWorkshift provides a detailed blueprint for organizations adapting to the virtual workplace where employees are always connected, teams are blended and work is no longer a destination. Workshift details essential factors that determine success, including the following:

• Determining business drivers and measures of success
• Technology and organizational readiness gap assessments
• Developing a robust Workshift strategy
• Establishing buy-in and stakeholder management
• Creating a systematic approach to implementation and acceptance management
• Determining and monitoring success and individual and organizational metrics

Through a stimulating blend of case studies, research, storytelling, and smart thinking, Workshift offers a never-before-documented road map for taking organizations from awareness to adoption.

Editorial Reviews

“A must read for any business leader who is looking to implement more flexible working arrangements. The step by step approach and accompanying case studies provide excellent tools to help an organization make the cultural shift.” —Laura Croucher, National Leader, KPMG People & Change Solutions

“At last, a practical and user-friendly book about one of the most exciting and profound changes in today’s workplaces. This diverse team of authors has highlighted many inspiring business case studies spanning multiple industries and countries, supported by cutting edge research findings. This book is a must for organizations at any stage of adopting and enriching flexible and mobile work initiatives.” —Laura Hambley, Ph.D., Adjunct Professor Industrial/Organizational Psychology, University of Calgary, Canada, and Partner with consulting group The Leadership Store

“If you are developing a Workshift program, this book is for you. The diverse perspectives and expertise of these authors contributes to a holistic framework that is guaranteed to work. This is not only a great ‘how to’ book, but it is full of relevant stories and case studies that truly deepen the readers’ understanding and confidence. Yes, your organization can Workshift too!” —Kate North, Vice President, Global Development, and Global Chair of Workplace Evolutionaries

“The authors have assembled a smart blueprint that helps us understand the human and societal aspects of the changing workplace from a myriad of often overlooked perspectives, both current and future. Workshift goes beyond the 20th century managed-flexibility program to a workable model organizations can wholeheartedly embrace for the 21st century.” —Jody Thompson, co-author of the bestselling book Why Work Sucks and How to Fix It

“With a myriad of technologies including mobile and cloud applications available to help today’s businesses and individuals be productive it opens doors for opportunity, efficiency and innovation in designing effective business cultures and workstyles. Workshift offers a practical guide for those businesses who are ready to take advantage of the changing (sometime unpredictable) nature of work.”—David Potter, Marketing Manager, Canada, Citrix

“This book was an incredible resource that also served as a workbook. It’s packed with good advice that any professional would need to create cultural and environmental change in any setting where work gets done. The economy and the workplace is moving towards a mobile workforce as it allows the most freedom employees and serves as a benefit that many employees love. Having the ability to work from anywhere saves companies money but it can not and will not entirely replace face-to-face meetings. This book is a great companion to the industrial psychology literature I use everyday. I recommend it for managers. HR staff, and innovative executives as a good read.”—Joseph Santiago on

Making Telework Work

making-telework-work-coverWhile IT infrastructure, software and hardware may set the stage for telework, Making Telework Work lays out in simple, straightforward terms what leaders need to know to integrate technology, manage knowledge workers and teleworkers and drive competitive advantage for their organizations.

Editorial Reviews

“The Internet provides us worldwide access to information.  Today’s leadership must recognize that the beneficial use of that information will involve an ever increasing need for collaboration and new relationships with subject matter experts to transform into knowledge leading to innovations.” – Thomas Lamb, Chief, Innovation and Technology, New York City Transit, Capital Program Management

“This book is not for the faint-hearted. It’s relevant and powerful and a must read for the manager who wants to succeed in today’s competitive global economy NOW.” — Ralph Jordan, president and CEO of Trident Health Resources, Inc.

“With higher gas prices, deteriorating infrastructures and the demands for more flexible schedules from younger workers, telework… has become an imperative. The authors lay out, in an easy-to-read format, how to move from idea to implementation on a model that I predict will be the norm within the next generation.” — Dr. Miles K. Davis, associate professor